New COSIE Homes reporting, Root Cause Analysis (RCA), helps cut repeat visits and supports healthier homes.

IoTSG has launched a new feature in COSIE Homes that helps landlords find the likely cause of damp and mould risk and act faster.

It does not just show that something is wrong. It helps show why.

The new causation reporting uses real-time data from the home. It looks at temperature, humidity, heating and ventilation. It then identifies the likely cause of the issue and points to the next best action.

That means landlords do not need to spend time trying to interpret the data themselves. They get a clearer view of what is driving the problem and what may be needed to fix it.

That can mean faster action, fewer repeat visits and better use of resources.

It also means a better outcome for tenants. Problems can be addressed earlier. Root causes can be tackled sooner. Homes can become healthier, with less chance of the issue coming back.

The reporting also helps landlords check if the fix has worked. Because it uses real-time data, conditions can be monitored after action has been taken. That helps validate the outcome and shows whether more action is needed.

The reporting is AI-enabled, but it is not a black box. Transparent algorithms sit behind it. That means landlords get consistent results and a clear reason for the action suggested.

Emma Mahy, Founder & CEO, IoTSG] said:

“Landlords need clear answers, not more data. This helps them see what is causing damp and mould risk, what action is needed, and whether that action has worked. That means faster fixes, fewer wasted visits and healthier homes for tenants.”