mhs homes has invested in COSIE homes, from IoT Solutions Group (IoTSG), to strengthen its approach to damp and mould. Using continuous in-home sensor data, the Kent-based social landlord can now identify the likely cause of damp and mould earlier, evidence whether remedial works have succeeded, and maintain visibility of properties long after contractors leave site.

The platform supports surveyors in understanding what is driving conditions in a home, whether ventilation, heating, moisture load or structural factors, and gives teams a basis for more informed conversations with residents. mhs homes has also used the data to move to a desktop-first post-inspection model, reducing unnecessary physical visits while keeping oversight in place. Properties are monitored for a full year after works, providing early warning if conditions change across seasons.

mhs homes is also using COSIE homes Pro to support its Wave 3 Social Housing Decarbonisation Fund retrofit programme. Enhanced sensors are monitoring how homes perform before and after planned improvement works, providing real-world thermal evidence to validate outcomes and identify any unintended consequences.

Aimee Eldridge, Head of Asset Performance at mhs homes, commented: "We utilise the data to confirm whether or not damp and mould has been remedied. We're more accountable now and trying to use our data more intelligently to drive that service."

Jade Wilson, Sustainability Manager at mhs homes, commented: "We wanted actual data to support that indoor air quality and the way the home is heated has genuinely improved. The sensors that are already installed are there to measure performance, and when it demonstrates that there is an issue being flagged, then we'll react to that and we're working closely with Amy's team to resolve it, it’s helping break down the silos across teams."

Emma Mahy, CEO at IoTSG, commented: “mhs homes is a strong example of what becomes possible when continuous in-home evidence is embedded across an organisation, not just in one team or one programme. The way Aimee and Jade's teams are using COSIE homes and COSIE homes Pro in coordination reflects exactly what we built the platform to support: a single, connected evidence layer that starts with damp and mould and extends naturally into retrofit,(and other compliance measures) without adding complexity or re-platforming."