The Challenge Around Damp & Mould

Following a damp and mould survey review, Agamemnon discovered insulation was contributing to damp patches on internal walls in tenants’ homes. Before identifying the cause, the team ensured homes were properly heated and ventilated, then sought a solution that would provide clear objective insight into the actual conditions within the home, to help Agamemnon keep residents safe and warm.

"Accurate data collection enables us to identify concerns and promptly initiate a survey. This allows us to collaborate with tenants by providing guidance and encouraging healthy living.” Stated Carl Dixon, CEO at Agamemnon.

Actionable Insight without the admin burden

After reviewing available options, Agamemnon selected COSIE Homes for value for money and usability, to deliver the data needed to help keep homes safe, warm, and free from damp, condensation, mould and overheating, while supporting evolving legislation from the Government around Awaab’s Law.

“There is ever increasing compliance that social landlords need to meet. COSIE Homes provides us with continuous, trusted evidence that supports actionable insight and proactive decision-making without adding additional administrative system burden.” Commented Carl Dixon, CEO at Agamemnon.

What changed: visibility, response & outcomes

COSIE Homes now enables ongoing monitoring of temperature, ventilation, heating (high and low) and humidity. With data captured, Agamemnon can identify concerns quickly and initiate surveys promptly, improving triage services.

“Through this insight we are better equipped to help tenants create a safer home environment.” Commented Carl Dixon.

Residents have responded positively to the pilot; the system helps pinpoint households where heating or ventilation behaviours increase risk, and the data gives tenants a straightforward explanation.